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Free Wealth Management advice on Mutual Funds, Insurance, Bonds, Post Office Saving Schemes and Small Savings
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Investor Grievances

Rights of Investors
Dos and Don'ts for Investors
Safeguards for Investors
Download BSE Complaint Form
Investor Grievances

There are occasions when an investor have grievances against listed company/ intermediary registered with SEBI. In the event of such grievances the investor should first approach the concerned company/intermediary against whom an investor has a grievance.

If the investor is not satisfied with the response from the concerned company then the investor should be well aware of where he/she should turn to, to get his/her grievance redressed.

SEBI has taken the initiative for investor protection, and takes up all grievances related to issues and transfer of security and non-payment of dividend etc with listed companies. In addition to this SEBI also takes up grievances against various intermediaries registered with it and other related issues.

Nature Of Grievances

  • Refund order/Allotment Advice
  • Non Receipt of dividend
  • Non- Receipt of Share Certificates after transfer
  • Debentures related issues
  • Non- Receipt of letter of offer for Rights
  • Collective Investment Schemes.
  • Mutual Fund Portfolio Managers, Custodians
  • Brokers, DP’S Merchant Bankers, Registrars and Transfer Agents and other intermediaries

For fast and prompt action the complaints should be properly typed preferably on the format given by SEBI, which is annexed as an Annexure to the OIAE Division of SEBI at Mumbai or Regional Offices


Addresses Of SEBI Offices

SEBI Head Office: Mittal Court, ‘A’ Wing 1 st Floor 224, Nariman Point, Mumbai-400 021.Tel Nos: 022-22880962-70, 22850451-56 Email: [email protected]

SEBI OIAE : 4 th Floor, Exchange Plaza, ‘G’ Block, Bandra Kurla Complex, Bandra (E) Mumbai-400 051. Tel Nos: 022-26598510-13, Email: [email protected]

SEBI North Regional Office: Block No 1 Rajendra Bhawan, Rajendra Place, Dist Centre New Delhi-110 008 Tel Nos: 011-25788658/7538 Email: [email protected]

SEBI Eastern Regional Office: L&T Chambers, 3 rd Floor 16, Camac Street, Kolkatta-700 016 Tel Nos: 033-22801219/1220/1614 Email: [email protected]

SEBI Southern Regional Office: 3 rd Floor, D’ Monte Bldg,No 32, D’Monte Colony,TTK Road Alwarpet,Chennai-600 018 Tel: 044-24995676/5525/7385 Email: [email protected]


There are other investment related grievances to be addressed to the concerned regulatory authorities.

These are some of them to be addressed to the following authorities:

THE STOCK EXCHANGE: At the investor Information Centre of all the recognized stock exchanges

  • Related to securities traded/listed with the exchange
  • Trades affected on the exchange w.r.t. the companies listed on it or by the members of the stock exchange.


  • Against unlisted companies
  • For non-receipt of annual report,AGM notice
  • Fixed deposit in manufacturing companies
  • Forfeiture of shares


  • Fixed Deposits in Bank
  • Fixed Deposits in Non Banking Finance Companies


The nature of complaints received by the Exchange can be broadly classified into the following categories:

  • Non-receipt of delivery of shares/ Non removal of objection/Non-receipt of sale proceeds of shares/ Non-receipt of dividend/ Non-receipt of Rights, Bonus shares
  • Disputes regarding Rate Difference
  • Disputes relating to non-settlement of Accounts
  • Miscellaneous Items

The complaints are forwarded to the concerned members to reply /settle the complaints within 7days from the receipt of the letter. If no reply is received or reply received is not satisfactory, the matter is placed before the IGRC (Investor’s Grievance Redressal Committee) headed by Retd. High court Judge. IGRC is constituted by the Governing Board to resolve the Complaints of non-members against Members through the process of reconciliation. The parties are heard and the matter is tried to be solved amicably or it is referred for Arbitration under the Rules, Bye-laws & Regulations of the Exchange.